Teleperformance SE, the most important name centre operator on the planet, is deploying synthetic intelligence throughout its centres in India to ‘soften’ the accents of English-speaking Indian workers, in accordance with a Bloomberg report. The corporate says it will make them extra ‘comprehensible’. Notably, Teleperformance gives buyer assist to main firms like Apple, Samsung, ByteDance …
Deadline for EU DMA compliance reviews arrives for ‘Gatekeeper’ organisations
March 7 is the day on which six main know-how corporations – Alphabet, Amazon, Apple, ByteDance, Meta and Microsoft – should present compliance reviews for the European Union’s Digital Markets Act, which comes into power from Might 2023. This is how these so-called “gatekeeper” corporations have complied thus far and who else the DMA can …