All 6 sorts of IVR routing and when to make use of every
December 17, 2024
Interactive Voice Response (IVR) routing is a approach to direct your callers to one of the best suited agent, division or service middle to reply their questions, resolve their queries and meet their...
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5 Greatest Practices for Setting Up a Clean IVR Cellphone Tree
December 16, 2024
An interactive voice response (IVR) system gives an automatic cellphone menu for callers to work together with as an alternative of a stay agent. They supply a tree of choices for patrons to...
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