World’s largest name centre makes use of AI to ‘neutralise accent’, making workers sound much less Indian

March 2, 2025

Teleperformance SE, the most important name centre operator on the planet, is deploying synthetic intelligence throughout its centres in India to ‘soften’ the accents of English-speaking Indian workers, in accordance with a Bloomberg...
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What’s Operational CRM: Key Options and Advantages

January 8, 2025

Operational buyer relationship administration instruments present superior customized workflows, visible pipelines and day by day operations administration instruments to supply the perfect buyer expertise with minimal effort. Selecting a CRM that emphasizes operations...
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