TECH GLOBAL UPDATES

World’s largest name centre makes use of AI to ‘neutralise accent’, making workers sound much less Indian

Teleperformance SE, the most important name centre operator on the planet, is deploying synthetic intelligence throughout its centres in India to ‘soften’ the accents of English-speaking Indian workers, in accordance with a Bloomberg report. The corporate says it will make them extra ‘comprehensible’. Notably, Teleperformance gives buyer assist to main firms like Apple, Samsung, ByteDance …